Utilit-e Connect
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Utilit-e Connect

Utilit-e Connect is an all encompassing customer information (CIS) / billing application capable of accommodating the needs of large and small utilities. Connect has the strength, flexibility, and scalability to go beyond simply meeting the needs of today’s business requirements.

Connect provides for the capability to bill for a myriad of services including electric, water, sewer, propane, long distance telephone, Internet, cable, trash, security lights, and loans. The services for which a utility bills may be owned by one company or multiple companies, one fund or multiple funds – regardless of the organization’s legal structure – Connect will manage the revenue and receivables within and between companies and funds. While managing this information internally, Connect facilitates generating one statement for a customer for any combination of services at one or many locations.

There is nothing more important than providing world-class customer service and Connect is focused on doing so. The application is designed around the operator and his/her needs to serve the customer. Information is presented in logical groupings with ease of access. Input wizards and field validations are carefully utilized and designed to assist in data collection to streamline the process and ensure accuracy.