Utilit-e Connect
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Billing-Statement-Adjustments

Utilit-e Connect provides for the capability to bill for a myriad of services including electric, water, sewer, propane, long distance telephone, Internet, cable, trash, security lights, and loans. Connect facilitates generating one statement for a customer for any combination of services the account may bill at one or many locations. The flexible rate structure setup facilitates a multitude of different ways of calculating charges.

 

Key Features & Benefits of the Connect Billing-Statement-Adjustments Module

Flexible Modular Rate Structure:

Connect has an extensive array of method of calculations, which create the transactions incorporated into the utility bill. These formulas are capable of adding fixed charges, calculating fees based on fees, fees on different services, fees based on tariffs, fees based on complex formulas, and fees based on start and stop dates. The fees include: base charges, demand, kWh, water, sewer, phone, time of use, trash, and several others.

Statements:

The standard Connect statement formats include items such as rate code, previous and current reading, usage and number of days of service, amount due, total payments received since last statement, adjustments, due date, total by service address, and a breakdown of past due charges. In addition, messages can be printed on the statement as an overall company message, for a specific rate or revenue code, based on age of balance, budget customers, or inactive accounts.

Single Statement for Multiple Service Locations:

Connect can produce one statement for services at multiple locations. An account can bill an unlimited number of services at an unlimited number of locations, permitting one statement while maintaining individual reading cycles/routes at the service level.

Statement Printing – In-house or Outsource:

Connect facilitates the utility physically printing statements or using a third-party bill printer of choice.

Statement Reprint:

Connect allows reprinting of any past statement (to the screen or printer) or producing an adjusted statement via the inquiry.

Adjustments:

Connect segregates the adjustment routines into several independent procedures. This facilitates the separation of duties and assigning of various security levels to different users. The adjustment procedures are revenue adjustments, non-revenue adjustments, returned checks, payment reversals, balance transfers, and payment arrangements.

Automated Adjustment Recalculation:

The revenue adjustment procedure is utilized to make adjustments on permanent services (e.g. electric, water, or sewer). The revenue adjustment program automatically calculates the adjustment based on the corrected parameters (e.g. rate, revenue code, reading, or read date) entered. For example, if a meter reading was misread and billed as such, the operator enters the correct reading. The adjustment procedure runs the bill calculation against the effective rate and tax tables, compares that to the charge as originally calculated, and generates an adjustment for the difference.

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Rate Comparison

Rate Comparison and Frequency Analysis:

Rate comparison on Connect is easily performed by creating “what if” scenarios on up to three different rates on a service for comparison via the inquiry. The frequency analysis performs rate analysis per utility defined intervals for rate and register type.