Utilit-e Online
Everyday, more utility customers are logging on to the Internet and transacting business. It’s fast, convenient, secure, and empowers the customer by providing access to information anytime from almost anywhere. Today’s utility customers are looking to Internet-based e-Commerce services to purchase goods, inquire on products and services and conduct business 24 hours a day 365 days per year. Companies with e-Commerce capabilities are perceived as being forward thinking and providing leading edge services.
Utilit-e Online is a comprehensive e-Commerce solution from PCS. Online can be integrated seamlessly into the existing utility Web site or accessed as a separate stand alone Web site. Customers entering the Online environment will have access to a wide range of options from reviewing fi nancial transactions, statements and consumption history; monitoring customer service programs; submitting requests for service work and making an online payment.