PCS Administration

Kim Ingerslev

Chief Executive Officer

President and Chief Executive Officer
Interim Business Developer Manager
Member of the Administration Team

As the founder and leader of PCS, Kim serves as the driving force behind the PCS vision. Kim is a seasoned business analyst and has been a leader in the utility industry for 24 years. Kim is well versed in current utility industry "hot" issues such as total cost of operation, e-Commerce, etc. His mission, as President/CEO of PCS, is to provide utility companies with viable, cost-effective solutions. As a recognized authority on utility issues in the software industry, Kim has assisted electric utility companies throughout the United States in the quest for innovative management systems. Kim is a true pioneer in the utility industry.

Jim Christensen

Chief Financial Officer

Administration Team Member

Prior to joining PCS in 1996, Jim served as a Certified Public Accountant (CPA) in the Denison area for 28 years including substantial auditing experience in governments and utilities. As CFO at PCS, Jim provides a valuable tool-set to the organization providing business leadership. He is an instrumental part of the strategic and tactical planning process and plays an essential role in establishing and maintaining sound, ethical business practices. Jim provides direct value to our clients by watching for industry trends on a regional and national basis.

One of Jim's key initiatives is to develop benchmarking and project costing strategies to ensure the delivery of services to our clients that is done in a cost-effective, timely manner. In addition, Jim is responsible for integrating quality standards into our costing model. Jim also serves as an in-house expert in the development of our accounting applications.

Jim is a member of the Iowa Society of CPA's (ISCPA) as well as the American Institute of CPA's (AICPA).

Dana Ingerslev

Administration

Administrative Support Services Manager
Administration Team Member

Dana manages the Administrative Support Services and Human Resource Department for the Company and has been part of the original staff of PCS since its inception. Dana has been instrumental in developing and maintaining Company policy procedures, as well as development of support procedures and their adherence, personnel management guidelines, and adherence to state and federal employment laws and regulations. She manages all the administrative support services for the entire Company. Dana recruits employees for the Company and administers employee benefits. Dana brings seasoned and valued experience in the mentoring of all employees in their customer service interactions, having personally been involved in all aspects of client support over the years and continues to strengthen PCS' claim to fame in value added exceptional customer service.

In 2005, Dana was appointed by the governor to the Iowa Small Business Advisory Council to act in an advisory position to the Iowa Department of Economic Development (IDED) board.

Angie Miller

Business Services

Business Services Manager

As Business Services Manager, Angie directs all aspects of the Customer Information/Billing solutions. Angie and her team of support staff are vital links in the delivery of services to the client. Upon client acceptance, Angie is responsible for directing and managing the discovery evaluations, on-site conversions and installations, and end-user training. In addition, Angie and her team provide ongoing A-level support for all clients.

Angie's experience is concentrated in the areas of utility billing, customer information systems and accounting practices. She has an Accounting Degree from the University of Northern Iowa, and has obtained her CPA designation. Angie's competencies include an in-depth knowledge of the billing application as well as exhaustive knowledge and experience with customer billing, monthly reporting requirements, and other components of a total Customer Information System.

Angie's primary competency is her ability to effectively manage highly sophisticated complex projects, and deliver value-added products and services to each client.

Marc Rowedder

Financial Applications

Financial Applications Manager

Marc manages the development and deployment of PCS' financial application products and services and is the PCS expert on the financial application Utilit-e Insight. Marc has a Bachelor of Science in Accounting from Buena Vista University. He has spent most of his career at PCS and has been instrumental in the evolution of the financial application model.

Marc's team focuses on integrating data processing within a client organization to provide the most efficient information management solution. Marc has deployed and supported both in-house and third party software and has been highly effective in all phases of deployment including analysis, installation, training and support. Marc and his team are focused on "continuous improvement" and are prepared to assist clients in this process. In addition, Marc is highly creative, flexible and versatile when responding to client inquiries.

Marc is a long term PCS employee and has invaluable experience with clients over the years, which he shares with employees in solving issues and/or meeting client needs. Marc is well respected within the PCS client base and often clients contact him for his opinion/view before proceeding with their request.

Dan Kock

Product Development

Product Development Manager

As Product Development Manager, Dan directs all aspects of the application development within PCS. Dan has over 20 years of experience in the technology industry, having had significant management background from two well-known and respected Technology Development Corporations previous to his joining the PCS Team. Dan has the ability to evaluate system requirements in a host of environments with the primary focus at PCS in the Microsoft SQL Server environment. Dan is highly versed in project management, database design and administration. His technical skills range from mainframes to minis to PCs; from COBOL to 4GL to VB; and include database experience in MS SQL, Progress, DB2, Oracle and various non-relational DBMSs. Currently Dan is heavily involved with NRECA on the design of the MultiSpeak project.

Dan has a Bachelor of Science degree in Computer Science and Mathematics from Buena Vista University.

Joe Popham

Information Technology Services

Manager of Information Technology Services

Joe is a veteran within the utility industry and continues to develop his well-recognized expertise relating to the technology side of the Company and is highly skilled in his position as ITS Manager. Before joining PCS, Joe served as Information Services Manager for Tri-County Electric Association and Powder River Energy Corporation for 11 years. Joe brings a wealth of industry experience as well as a broad base of technical expertise to PCS and its clients. With his experience as an insider, Joe has an in-depth understanding of the daily challenges that occur within a utility. In working for a utility Joe has been the end user, the developer, the trainer and the support person. Joe has extensive experience in UNIX, MS Windows, Windows NT, networking, Progress programming and other skills. With security ever more present and critical to the utility industry in recent times, Joe has made it his goal to now be an expert in security and disaster recovery applications. He is also current on the Utilit-e Online application and Application Service Provider (ASP) technology. Joe's primary focus is to assist PCS clients in identifying short and long-term needs, and developing strategies and solutions that will enhance the stability and effectiveness of their operating system(s).