Professional Computer Systems

  • Client Testimonials for Professional Computer Systems
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Customer Testimonials

 

Utilit-e Insight

 

"The District’s relationship with PCS continues to amaze me. I remember the very first conversation I had with Marc. My past experience with software – IT people had not been positive so I reluctantly returned the phone call. It has been a dream from day one. I knew from the “check the box” examples that PCS had methods to process accounts payable without the piles and batches. Once again you have gone beyond the call of duty. So happy to pay you the minimal training fee. I owe my success at Kittitas PUD to the staff members at PCS."

Genine Pratt- Aduitor/Finance Manager

PUD No.1 of Kittitas County, Ellensburg, WA

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"I just wanted to take time to thank PCS for providing training for our coop. Phyllis did a great job explaining the work order process during the web training last week. She gave excellent examples of reports and how they can be used to make sure everything is accounted for and correct before closing work orders. Carol, Sallie and I all came away with a better understanding of the process and how it works in the PCS programming. I could tell that Phyllis has spent a lot of time getting a good understanding of the RUS accounting for work orders. I’m from “old school” that did the work order process manually with a calculator and green ledgers! It is very helpful when new employees come on line that they not only understand what the computer is doing but why it is doing it and Phyllis explained it all in great detail. Thanks for helping us to train our employees well. We hope that in return this will cut down on the need for the PCS team to help us with issues at the end of the month that we should be able to take care of ourselves. We look forward to continuing to work with your group in the future with all of the ever changing technology needs."

Rhonda Tuscherer - Director of Finance
FEM Electric, Ipswich, SD

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DennisHermanAtHighlineElectric"The thing that stands out in my mind with respect to Utilit-e Insight, is the integration between modules and intuitive flow of the software it brings to our operation.  This value was evident when we were evaluating software five years ago and is still evident today.  Utilit-e Insight is also the best supported software that I use.  There is always a knowledgeable person available to answer my  questions within a reasonable amount of time."

Dennis Herman - Manager of Member & Corp Services
Highline Electric Association, Holyoke, CO

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"I have been working with some of PCS’s Utilit-e Insight Accounting modules for about two weeks now.  Although I do not know all aspects of the individual modules yet, what I have learned and implemented so far has worked very well. I am very impressed with the Accounts Receivable and Payroll modules. Both offer options that our previous software was not able to provide. The modules are also user friendly and easy to learn. I have also found that the modules’ look and processes are similar, making it easier to learn multiple modules quickly.

Also, the staff at PCS is very professional. The discovery and training days were intense, but Deb was so easy to work with and knowledgeable about cooperative accounting and the software, which made the transition fairly easy.  Although, I have much more to learn, I am confident that PCS will continue to enhance their software and provide Traverse Electric with stability and the capability to change along with technology and our needs."

Karen Lupkes
Traverse Electric, Wheaton, MN

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Insight webinar on AP/PR void check processes

"The training helped strengthen our everyday business process and helped serve to make our processes more efficient."

Shaun Schneider
Prairie States Generation Company, St. Louis, MO

 

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Utilit-e Connect

"I would like to say that I was extremely pleased with the way PCS staff was able to the conversion from Cogsdale to Connect. Also the training we received from Brenda was done in detail to the point that we started working in Connect with a good sound knowledge of the system. This week Angie and Brenda were kind to review with us some of the areas that we had forgotten, and gave us other pointers that will be very useful for our future daily work. Thank you for all your assistance in helping us with decisions that needed to be made."

Luisa Sousa - Office Manager
Watlington Waterworks Limited, Devonshire, Bermuda

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General

“PCS has been a great partner. They are always willing to help us make our system better and more efficient. They resolve issues quickly and always respond to our needs which really helps the utility thrive”

John Bilsten - General Manager
Algona Municipal Utilities, Algona, IA

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"I really like the integration between the modules, the system is so easy to navigate and it just makes sense....and my financial reports are always in balance." We no longer track our customers extension requests, deposits, service orders requests, etc. manually. The module integration reduces the time to balance, and eliminated the manual spreadsheets.

I can't imagine what it would be like trying to run our utility today the way we did with our old system.

Paula Nordblad - Office Manager
Milford Municipal Utilities, Milford, IA

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"Since moving to PCS from our old system, we are more streamlined and have become nearly twice as efficient as before. We have auatomated many processes that were previously done manually. Now we have people actually looking for work to do. The busy work is gone because the system handles more of our daily work".

Matt Klein

IT Coordinator

Atlantic Municipal Utilities, Atlantic, IA


 

Utilit-e Central (Hosting) and PCS IT Services

Utilit-e Central

"We have been using Utilit-e Central for a few years now and it has eliminated a lot of the IT functions that went along with having a server in house. If there are problems with a server, hardware and software upgrades are needed, it is a seamless transition and we keep right on working. The security of knowing that backups are made and stored off-site and PCI compliance issues are taken care of is also beneficial."

Mark Vander Pol - Office Manager
Osceola Electric Cooperative, Sibley, IA

 

 

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Training

"The instructors with PCS have always been very polite and helpful, as well as knowledgeable."

Curtis Storly - Accountant
Web Water Development Association, Aberdeen, SD

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"Learning to use the “Vouchers by GL Acct” report in the AP module to check if the 1099 box was set correctly to 00 or 07 was very helpful. Also, being reminded how to reverse a voucher and correct the 1099 box marking is very helpful. Last year I was busy and thought I knew it all but ended up doing the corrections backwards and wasted a lot of time. From now on I will always take the online 1099 class to refresh my memory yearly. I can see it would be beneficial to check some vendors during the year also. Thanks very much for having this class."

Gwen Knowles
Northern Lights, Inc., Sandpoint, ID

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Excel Report Training

"Even though I have been using Excel to write reports, I still learn something new with each webinar you have had on Excel Report."

Deanna Deselms
Highline Electric Association, Holyoke, CO

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Webinars

"I really enjoy webinars because they are such an efficient way for me to gain knowledge about so many subjects.  Keep up the good work!"

Spring Detlefsen
Coop Light & Power, Two Harbors, MN

 

 

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